• Opening Hours
• Terms & Conditions
• Data Protection
• Liability
• Cancellation Policy

Cancellation of Membership

Members will be liable to pay monthly payments during the entire duration of their Initial Period of membership. After the Initial Period, Members shall be entitled to terminate their Membership with one month’s notice. Request for cancellation must be made in writing and addressed to the Practice Manager. No refunds of that month’s Membership fee shall be made and any and all other sums due to the Clinic must be paid prior to the termination of Membership. The notice period will commence from the same day of the month that the membership began. The Practice Manager will confirm receipt of the notification and confirm the cancellation date within 10 days of receipt of the letter. If Members do not receive confirmation of cancellation within 10 days Members should inform the Practice Manager immediately as it will always remain the Member’s responsibility to ensure that cancellation letters have been received.

Cancellation of specialist practitioners
and complementary therapists

Please note that you will be asked to pay in full for missed appointments or those cancelled with less than 24 hours' notice.

Members will be charged £50 in respect of any GP appointment and full value for any other practitioner appointment for which they do not attend the Clinic without at least 24 hours’ notice of cancellation or rearrangement to the Clinic. Non-members will be charged full price for any GP appointments that are missed or not cancelled 24 hours prior to their appointment.